DELAWARE QUALITY PARTNERSHIP - CALENDAR OF EVENTS
The Delaware Quality Partnership meets the first Friday of even numbered months. Occasionally we may need to change the date because of holidays or other major events occurring in the area. Check back with us as new information is added to this site on a routine basis.
Next Meeting :
December 4, 2009 General Business Meeting/Training
Time: 9:00-12:00
Location: Dover, Barratt Building**
Training Topic: The People Side of Process Improvement
Presented by: Doug Harbaugh, of Dale Carnegie Training
Companies know that they must always be improving and that every employee is needed to do so. After all, it's people who see opportunities, discover solutions, and implement improvements. Human assets are pivotal, whatever the initiative (CMMI, Lean, Six Sigma, Employee Involvement, Kaizen, 5S, etc.).
The People Side of Process Improvement focuses on the most consistent challenge of process improvement programs - involving, engaging, and maintaining enthusiastic employee participation across all levels of the organization.
**Not able to attend in Dover?
This meeting will also be available by
video conferencing in the 10th floor
Human Resource Management training room of the
Carvel State Building in Wilmington.
Directions to Meeting & Training Locations
Mark your Calendars :
- December 4, 2009 - General Meeting/Training
- February 5, 2010 - General Meeting/Training (Topic Coming Soon!)
- April 2, 2010 - General Meeting/Training (Topic Coming Soon!)
- June 4, 2010 - General Meeting /Training (Topic Coming Soon!)
Note: In addition to the above agency events, a listing of statewide public meetings are available in the Delaware Statewide Calendar (DESC).
Other Events:
None
Past Meetings:
August 7 & October 2 -
Workshop Topic: Lean for Service and Government and
Value Stream Mapping for Information Flows
by The Delaware Manufacturing Extension Partnership
This two-part training begins with a half-day workshop on Lean for Service and Government where participants will walk through the application of Lean to non-production processes. Participants will learn how to see the waste in these processes by applying value stream mapping techniques. This training consists of information on getting started and scoping a project, current and future state Value Stream Mapping and plan implementation, and Lean tools and techniques including measures. At the second part of the training, on October 2nd, participants will develop a more in depth perspective on Value Stream Mapping. Using the tool and techniques, participants will walk through the entire
Value Stream Mapping process. Click Here for the Value Stream Mapping Charter
June 5, 2009 - General Meeting/Training
Time: 9:30-12:00
Location: Dover, Barratt Building**
Program Topic:
April 6, 2009 - Elections/General Meeting/Training
Time: 9:30-12:00
Location: Dover, Barratt Building**
Program Topic: An Overview of the Advancement Efforts for Change
Election Bios; Minutes Feb 2009; Agenda
February 6, 2009 - General Meeting/Training
Time: 9:30-12:00
Location: Dover, Barratt Building**
Program Topic: An Overview of the Advancement Efforts for Change;
Project and Program Management for the State of Delaware - Attend a presentation on the symbiotic relationship between Quality and Program Management and two of the major initiatives promoting Project and Organizational Change Management in the State, including an introduction to the OMB-DTI Program Management Office PM/CM Certification Training, and a brief about the Project Management Institute and its local organization, the Delaware Valley Chapter’s Delmarva Branch.
This presentation will also help you decide if you want to participate
in one or more of the courses in the certification program.
Presented by Cindy Bray and Bryant Baker, Department of Technology and Information
Click here for Agenda
Click here for December 2008 Meeting Minutes
August 1, 2008 - General Meeting/Training - Location: Dover, Barratt Building; Program Topic: Business Process Analysis; Speaker: James Collins, Division of Professional Regulation and Licensing
June 6, 2008 - General Meeting/Training - Location: Barrett Building, 821 Silver Lake Blvd, Dover; Speaker: Dr. John Marinucci; Program Topic: The Essence of Leadership - Join us for this lively discussion presented in an interactive and sometimes humorous style. Participants will be asked to reflect on previous supervisors, both positive and negative, and to share their experiences. During this session you will receive a bottom-line, practical, no-nonsense approach to leadership
April 4, 2008 - Annual Elections & General Meeting/Training; Location: Dover, Barratt Building; 9:30-12:00; Speaker: Dr. Tracey Connolly; Program Topic: Multiple Intelligences - Do you learn better by seeing a picture, or by getting up and doing something? Would you rather figure out a riddle or compose a song? People are smart in more ways than just book knowledge and math skills. Come learn about Howard Gardner’s theory of Multiple Intelligences, how it can be used in the workplace to relate to others better, and how you can develop personally in the various areas.
February 1, 2008 - General Meeting/Training; Location: Dover, Barratt Building; Program Topic: Delaware Quality Award - Baldrige Express; Presented by John Riabov, Executive Director, Delaware Alliance for Excellence; 9:30-12:00;
December 7, 2007 - General Meeting/Training; Location: Barratt Buidling, Dover 9:30 - 12:00; Program Topic: "Getting Folks to Accept Change" presented by Pam Waters, Team Leader of the DTI Organizational Change Management Team, and Cindy Bray, DTI Change Management Specialist.
Change Management is the organized, systematic application of knowledge, tools, and resources of change that provide organizations with a key process to achieve their business strategy. After attending the DQP Change Management overview, participants will:
- Learn about Change Management principles
- Learn about the DTI Change Management methodology
- Gain knowledge for getting your peers and customers to accept change, and
- Understand how change management aids project quality
October 5, 2007- No Meeting
October 9, 2007 - Fall Workshop: "Closing the Generation Gap -- Generations Working Together & Using Quality Tools to Solve Problems"; Location: Barratt Building, Dover.
August 3, 2007, Paradee Center in Dover, 9:30-12:00; Program Topic: Trust or Performance Appraisals-Choose One (The Continuous Development of People Process).
June 8, 2007 - Barratt Building Training Room, Program Topic: ASQ Delaware Team Showcase presented Sue Miller & Jim Bianchetta by Silver Lake, Dover, DE
April 13, 2007 - 9:30-12:00 - General Meeting - Carvel Building, Wilmington. Program: "Acres of Diamonds" presented by Silvia Zsoldos
February 2, 2007 - No Meeting
December 1, 2006 - 9:30-12:00 - General Meeting - Paradee Center, Dover. Program: "Improving Communication by Understanding Body Language" presented by Sergio Huerta, MD.
October 13, 2006 - Workshop - Blue Hen Corporate Center DHSS Conference Room. Program: “Communicating Up ” presented by Jim Bianchetta.
August 4, 2006 - Carvel State Office Building, Wilmington DE, 9:30-12:00. Program: Leadership; Presented by Jim Brooks (DE-Department of Natural Resources and Environmental Control). To answer the age-old question, does a person have to be born a leader or can they learn to be a leader? The answer is that leaders are not born, they are made. The discussion on leadership will examine the Principles of Leadership and Traits of a Good Leader. In addition, things you need and do not need to be an effective leader.
June 9, 2006 - Paradee Center (U of D), Dover DE, 9:30-12:00. Program: Linking Customer Service to Baldrige Criteria; Guest Speaker is Michael Rudis, a Training Administrator with the Department of Health and Social Services. He will present on Customer Service, linking it to the Baldrige Criteria and focusing on the relationship between attitude and customer service. It promises to be lively and upbeat as well as informative.
